Pine Clothing Terms and Conditions
Descriptions, prices and product information
We have taken care to describe and show items as accurately as possible. Despite this, slight variations in items may occur. We provide you with product information on PineClothing.com. If there is anything which you do not understand, please contact Customer Services on 07807065224.
Every effort is made to ensure that prices shown for the items are correct when the item is added onto the Pine Clothing Site.
If, by mistake, we have under priced or over priced an item, we will not be liable to supply that item to you at the stated price, provided that we notify you before we despatch the item to you. In those circumstances, we will notify the correct price to you so you can decide whether or not you wish to order the item at that price. If you decide not to order the item, we will give you a full refund on any amount already paid for that item in accordance with our Refund Policy .
The price of an item does not include the delivery charge, which will depend on the delivery method you choose and your country of residence.
We try to ensure that we always stock the full product range. If an item is out of stock it will be removed from the Pine Clothing Site. If for any other reason beyond our reasonable control we are unable to supply a particular item, we will not be liable to you except to ensure that you are not charged for that item.
To ensure availability of all our products, customers may be limited to a maximum number of items.
Payment and acceptance
If you buy an item online you will be charged for an item at the time your order is despatched. You cannot amend or cancel your order.
Your order is an offer to buy from us. Nothing that we do or say will amount to any acceptance of that offer until we actually despatch an item to you, at which point a contract will be made between us. At any point up until then we may decline to supply an item to you. If we decline to supply an item to you and you have already paid for it, we will give you a full refund of any amount already paid for that item in accordance with our Refund Policy.
UK Delivery will be made to the address specified when you complete the order. Our standard UK delivery is a 2 - 5 day service (excluding weekends and bank holidays).
For all UK deliveries we always aim to deliver our orders on time. Unfortunately there can be occasions where an unavoidable situation will mean this cannot happen and we will always endeavour to call you to let you know if there is a problem. Ownership of an item will not pass to you until we have delivered it, either directly or by leaving it in a safe place or with a neighbour. once an item is delivered, risk of damage to or loss of the item passes to you.
We will keep you informed of the progress of your order by e-mail and on our website.
You can pay by Pay Pal, American Express, Mastercard, Visa credit card and Maestro debit card and Visa Electron.
Authority for payment must be given at the time of order. If there is a problem taking payment for all or part of your order we will contact you by email (or by telephone if you have not given us an email address).
If you have any queries, please contact us.